Yes, we work with both sole proprietors and larger companies. We tailor our offer to actual needs, regardless of the company size.
No. You can choose the intervention model (hourly billing), the project model (payment for results), or a subscription. We don’t force anyone into long-term contracts.
We respond as quickly as possible – depending on the chosen cooperation model. In a subscription and with a fixed contract, your request is prioritized.
On-site, we serve companies mainly in Słubice, Frankfurt (Oder), and surrounding areas (up to 15 km). Remotely, we support clients all over Poland and Germany.
For new companies, we offer a special starter package with one free hour of IT consultation. During the meeting, you can ask anything – from hardware, through configuration, to security and best practices. The consultation is free and non-binding – appointments available Monday to Thursday, 5:00–6:00 pm.
Yes, we always advise independently. We are not tied to any store or manufacturer – we look for the best solutions for the client, not for a commission.
In the intervention model, you pay for the actual time worked; in the project model, for the agreed scope of work; and in the subscription, a fixed monthly fee. We always inform you of costs in advance.
Yes, you can switch from hourly billing to a project or subscription at any time if you find it more convenient.
Yes, we also provide support in German and English – both for daily contact and for implementations.
You can call, send an email, use the form on our website, or contact us via WhatsApp – whichever is most convenient for you.
Yes, for ongoing cooperation and selected packages, we also provide support outside standard working hours – details are agreed individually.
We offer both remote and on-site support. Travel within Słubice and Frankfurt (Oder) (up to 15 km) is included in the service price.
Yes, we also support companies that already have an existing infrastructure. We help optimise, configure, and secure it.
Of course – you can contact us only when you need to. We do not require a fixed contract.
No. You can take advantage of a free one-hour initial consultation, see our approach, and then decide whether you want to continue working with us.
A free consultation is a conversation during which we check whether we can meet your expectations as an IT company. We discuss your needs, the way we work, the scope of services, and the costs, so you can decide whether Bonhaku is the right partner for your company.
The Start Package is a free one-hour conversation for newly established companies or people planning to start a business. During the conversation, we advise on how to avoid costly mistakes when choosing equipment, software, hosting, or company email, so that your business runs smoothly from the very beginning.
