IT Subscription

Ongoing IT support at a predictable monthly rate. Priority support, monitoring, consulting – like your own IT department, without the payroll.

Why IT Subscription?

Predictable monthly cost

The higher the plan, the faster the response

Monitoring and support in the background

Flexible – upgrade or downgrade anytime

No hidden costs

How does it work?

Choose Plan

Tailored to your needs – hours, devices, users.

Agree on price

Fixed monthly amount. No surprises on the invoice.

We take care of it

Ticket handling, monitoring, updates – all included.

Flexible plan

Scale your plan up or down anytime – no penalties.

Plans & Pricing

Choose Your Plan

All prices net in EUR. No minimum commitment – 1 month Notice period.

Mini

Micro business, occasional tasks

150

€

/ month netto

Incl. hours

2h / month

Max. response time (SLA)

28h

Effektiver hourspreis

75.00 €/h

Standard

Daily IT support

500

€

/ month netto

Incl. hours

8h / month

Max. response time (SLA)

24h

Effektiver hourspreis

62.50 €/h

Standard+

Shorter response time, priority

720

€

/ month netto

Incl. hours

12h / month

Max. response time (SLA)

16h

Effektiver hourspreis

60.00 €/h

POPULAR

Business

Full infrastructure care + servers

940

€

/ month netto

Incl. hours

16h / month

Max. response time (SLA)

12h

Effektiver hourspreis

58.75 €/h

Premium

Fastest response times

1250

€

/ month netto

Incl. hours

22h / month

Max. response time (SLA)

10h

Effektiver hourspreis

56.82 €/h

Enterprise

24/7 + weekends included

1450

€

/ month netto

Incl. hours

26h / month

Max. response time (SLA)

8h

Effektiver hourspreis

55.77 €/h

Zusatzleistungen

Enhance your plan

5 €

/ device / month

monitoring (Zabbix)

Proactive monitoring of your servers, switches and services.

from €5

/ device / month

Antivirus (ESET/Bitdefender)

Centralized antivirus with management console.

8–10 €

/ device / month

Kombipaket (monitoring + AV)

Monitoring and protection at a preferential price.

+€200

/ month

weekend support

Available on weekends too. Included in Enterprise.

+€100

/ month

Holiday support

Available on public holidays.

60–75 €

/ hour

Zusatzstunden

75 €/h (Mini–Standard+), 60 €/h (Business–Enterprise).

Included

What You Get

IT-Helpdesk

Ongoing issue resolution – remote (RustDesk, private server in Germany) or on-site at your location.

RustDesk (eigener Server)

Windows

macOS

Linux

Network Management

Switches, Access Points, VPN – your entire network infrastructure under control.

Ubiquiti

MikroTik

VPN

LAN/WLAN

Cloud & Server

Microsoft 365, Google Workspace, Proxmox, OVH. Administration, Migration, unser CRM-System.

M365

GWS

Proxmox

OVH

CRM

IT-Security

Bitdefender GravityZone, Firewall, Backups, Datenschutz.

Bitdefender

OPNsense

DSGVO

Backups

IT-Check

Regular review of your infrastructure and recommendations.

Report

Recommendations

Prevention

Künstliche Intelligenz

Local AI in your infrastructure – your data never leaves the business. Implementation, configuration, Beratung.

Self-hosted LLM

Data sovereignty

Automation

Faire Bedingungen

No Strings Attached

We don't lock you in for a year or two. Want to cancel? One month notice from the next billing date. Einfach, fair, ohne Strafen.

Vertragslaufzeit

Unbefristet

Notice period

1 month

Strafe

None

Beispiel

22.03

Invoice for the next month

25.03

You cancel

22.04

Next invoice – countdown starts here

22.05

End of subscription – done!

For whom?

Ideal for businesses that...

businesses without their own IT department

Wachsende Teams (5–50+ Personen)

businesses with data protection requirements

Companies that need predictable costs

Offices with daily IT needs

Cloud-Nutzer (M365, Google Workspace)

Andere Modelle der Collaboration

Ready for reliable IT support?

Talk to us about the right plan for your business. The first consultation is always free.

Formalities

What procurement usually asks about

Before you let anyone into your infrastructure, you want to know where you stand. Here are the answers up front, so you do not have to ask.

Data processing agreement

Signed before we get our first access to your systems. Standard wording per Art. 28 GDPR — or bring your own and we will read and sign it.

Non-disclosure agreement

If your company has its own NDA, we sign yours. If not, we provide ours. We do not discuss infrastructure details before that.

🔑

Access and documentation are yours

Passwords live in your vault, not only in ours. Network and system documentation is handed over as we go. When the cooperation ends, nothing stays with us as leverage.

Continuity of service

Monitoring and backups run regardless of whether anyone on our side is at a desk. Planned absences are announced in advance, with a clear handover of who takes the tickets.

Contact

Let's talk about your IT

The first call is always free. No pitch deck — we ask what is broken and tell you what can be done about it.

Prefer to call?

Send a message

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What is it about?

Network / Internet

Server / Cloud

Security

Hardware / Printers

Email / Microsoft 365

CRM / Automation

Website / Hosting

AI

Consulting

Other

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