IT Subscription

Ongoing IT support at a predictable monthly rate. Priority support, monitoring, consulting – like your own IT department, without the payroll.

Why IT Subscription?

Predictable monthly cost

The higher the plan, the faster the response

Monitoring and support in the background

Flexible – upgrade or downgrade anytime

No hidden costs

How does it work?

Choose a plan

The price depends on the number of workstations and servers, not on hours worked.

Agree on price

Fixed monthly amount. No surprises on the invoice.

We take care of it

Ticket handling, monitoring, updates – all included.

Flexible plan

Scale your plan up or down anytime – no penalties.

Plans & pricing

You pay per workstation, not per hour

One fixed amount for every computer in your company. Remote support without counting hours, monitoring and updates included. You only choose the level of care.

Up to 4 workstations

Micro

€

150

/ month

• 2 h of work included
• Response within 28 h
• Remote and on site, travel within 15 km free
• Antivirus +€5 / workstation

Minimum €150 / month

Care

€

49

/ workstation / month

• Remote support without counting hours*
• Monitoring of computers and network
• System updates
• Response within 1 working day
• Travel within 15 km free
• Antivirus +€5 / workstation

Recommended

Minimum €237 / month

Secure business

€

79

/ workstation / month

• Everything in Care
• Bitdefender antivirus included
• Quarterly backup restore test
• Two-step sign-in and Microsoft 365 accounts under control
• Monthly IT status report
• Response within 8 working hours

* Fair use: on average up to 1 h of work per workstation per month, counted quarterly. Projects and extra work: €75/h. Calculate your cost →

Add-ons

Server or NAS

/ unit / month

Monitoring, updates and backup checks.

Projects and extra work

/ hour

Rollouts, migrations, network upgrades — or a fixed project price.

Weekend support

/ month

Available on Saturdays and Sundays.

Holiday support

/ month

Support on public holidays.

Fixed-price services

A clear scope and a clear price — no guesswork.

AI readiness check

€690

Who can access which data, rules for ChatGPT and Copilot, a policy for your team.

Copilot and AI in Microsoft 365

from €990

Setup, protection of company data and 2 h of team training.

AI on your own hardware

from €90 / month

A language model inside your company — data never leaves the building. We quote the rollout after a call.

PST import

€19 / mailbox

Old Outlook archives moved into the new mailbox.

All prices net. Already on an hourly package? Your contract stays as it is.

Included

What You Get

IT Helpdesk

Ongoing issue resolution – remote (BonDesk, our own server in Germany) or on-site at your location.

BonDesk (own server)

Windows

macOS

Linux

Network Management

Wired office network, Wi-Fi and secure access from outside (VPN) – all under control.

Ubiquiti

MikroTik

VPN

LAN/WiFi

Cloud & Server

Microsoft 365, Google Workspace, Proxmox, OVH. Administration, migration, our CRM system.

M365

GWS

Proxmox

OVH

CRM

IT Security

Bitdefender GravityZone, firewall, backups, data protection.

Bitdefender

OPNsense

GDPR

Backups

IT Check

Regular review of your infrastructure and recommendations.

Report

Recommendations

Prevention

Artificial Intelligence

Local AI in your infrastructure – your data never leaves the business. Implementation, configuration, consulting.

Self-hosted LLM

Data sovereignty

Automation

Fair Terms

No Strings Attached

We don't lock you in for a year or two. Want to cancel? One month notice from the next billing date. Simple, fair, no penalties.

Contract term

Open-ended

Notice period

1 month

Penalty

None

Example

22.03

Invoice for the next month

25.03

You cancel

22.04

Next invoice – countdown starts here

22.05

End of subscription – done!

For whom?

Ideal for...

Businesses without their own IT department

Growing teams (5–50+ people)

Businesses with data protection requirements

Companies that need predictable costs

Offices with daily IT needs

Cloud users (M365, Google Workspace)

Other Collaboration Models

Ready for reliable IT support?

Talk to us about the right plan for your business. The first consultation is always free.

Formalities

What procurement usually asks about

Before you let anyone into your infrastructure, you want to know where you stand. Here are the answers up front, so you do not have to ask.

Data processing agreement

Signed before we get our first access to your systems. Standard wording per Art. 28 GDPR — or bring your own and we will read and sign it.

Non-disclosure agreement

If your company has its own NDA, we sign yours. If not, we provide ours. We do not discuss infrastructure details before that.

🔑

Access and documentation are yours

Passwords live in your vault, not only in ours. Network and system documentation is handed over as we go. When the cooperation ends, nothing stays with us as leverage.

Continuity of service

Monitoring and backups — if you have them with us — run regardless of whether anyone on our side is at a desk. Planned absences are announced in advance, with a clear handover of who takes the tickets.

Contact

Let's talk about your IT

The first call is always free. No pitch deck — we ask what is broken and tell you what can be done about it.

Prefer to call?

Send a message

* Required: name, email and consent

What is it about?

Network / Internet

Server / Cloud

Security

Hardware / Printers

Email / Microsoft 365

CRM / Automation

Website / Hosting

AI

Consulting

Other

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