BONHAKU
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Privacy Policy

Information on how we handle your personal data under GDPR

Last updated: March 2026

1. Data Controller

Responsible for data processing

Bonhaku Jakub Dudzik

ul. 1 Maja 9, 69-100 S\u0142ubice, Poland \ud83c\udde9\ud83c\uddea +49 152 03074516 | \ud83c\uddf5\ud83c\uddf1 +48 739 989 249 Email: pomoc@bonhaku.pl

2. General Information on Data Processing

We process personal data of our users only to the extent necessary for providing a functional website and our content and services. Processing of personal data typically occurs only with user consent or when permitted by law.

3. Hosting

Our website is hosted on a VPS server at OVH SAS (2 Rue Kellermann, 59100 Roubaix, France). OVH processes access data (IP address, time of access, requested page) in server log files. Legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in secure and efficient operation).

4. Access Data and Server Log Files

When visiting our website, the following data is automatically collected:

This data is used exclusively to ensure trouble-free operation and to improve our services. This data is not merged with other data sources. Legal basis is Art. 6 para. 1 lit. f GDPR.

5. Contact

When you contact us by email, phone or via the contact form on our website, the data you provide (e.g. name, email address, phone number, message content) is stored for the purpose of processing your inquiry. Legal basis is Art. 6 para. 1 lit. b GDPR (pre-contractual measures) or Art. 6 para. 1 lit. f GDPR (legitimate interest).

Data is deleted once it is no longer needed for the purpose and no statutory retention obligations apply.

6. Remote Maintenance (RustDesk)

As part of our IT services, we use the open-source software RustDesk for remote maintenance access. The RustDesk server is operated on our own VPS – no data is transmitted to third parties. Remote access is only performed with prior customer consent. Legal basis is Art. 6 para. 1 lit. b GDPR (contract performance).

7. Customer Management (CRM System)

To manage customer relationships, we use a self-hosted CRM system on our own server. The data stored therein (contact details, communication history, project information) is not passed to third parties and remains fully under our control. Legal basis is Art. 6 para. 1 lit. b GDPR.

8. Cookies and Consent Banner

Our website displays a consent banner on your first visit. Your choice (accept all / essential only) is stored in your browser's localStorage. This is not a cookie – no data is sent to our server.

If you accept all cookies, the following services are loaded:

If you choose "essential only", no external scripts are loaded and no data is shared with third parties.

9. Your Rights

You have the following rights regarding your personal data:

Information

Art. 15 GDPR – You can request information about your stored data.

Correction

Art. 16 GDPR – You can request correction of inaccurate data.

Deletion

Art. 17 GDPR – You can request deletion of your data.

Restriction

Art. 18 GDPR – You can request restriction of processing.

Data Portability

Art. 20 GDPR – You can receive your data in a common format.

Objection

Art. 21 GDPR – You can object to processing at any time.

10. Right to Complain to a Supervisory Authority

You have the right to file a complaint with a data protection supervisory authority regarding the processing of your personal data. The supervisory authority responsible for us in Poland is:

Urz\u0105d Ochrony Danych Osobowych (UODO)

ul. Stawki 2, 00-193 Warszawa uodo.gov.pl

In Germany, you may also contact the relevant state data protection authority, e.g. the State Commissioner for Data Protection and Freedom of Information Brandenburg.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to ensure it always complies with current legal requirements or to reflect changes in our services. The updated Privacy Policy will apply to your next visit.

For questions about data protection, please contact us by email at pomoc@bonhaku.pl or by phone at +49 152 03074516.